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Joined today by Tim Eisenhauer, president and co-founder of Axero. His company develops and markets Communifire, a social intranet and collaboration platform. He is the author of WHO THE HELL WANTS TO WORK FOR YOU?
Notes + Discussion guide from our conversation with Tim Eisenhauer:
- “Treating your employees like people and relating to our fellow humans is a pretty good way to engage with your talent.”
- A lot of the problems that exist in a business are tied to lack of employee engagement.
- Tim’s definition: “Getting people to work for you, as if they were working for themselves, doing something that matters to them, and brings them joy.”
- Disengagement happens when people no longer care, when they do not have a cause to rally around.
- “Business culture is what we do when no one is looking over our shoulder.”
- Most businesses have two cultures: the real one, and the fake one.
- How does the individual do the important work to fit into a team culture?
- This is all about creating relationships.
- When an individual knows they are not engaged, are there any strategies they can deploy to re-engage in their organization? Or is this strictly a management problem?
- The extreme importance of hiring, onboarding, and retention.
- Trust is essential, but you have to give it to get it.
- Leaders have to find their blind spots, how are you holding your people back? And don’t be afraid to ask your people what they are!
- How important is communication here? And it’s not just top-down communication. You want a “connected workplace.”
- As the boss, don’t provide all the answers…empower your people to solve for the answers, and then, your job is only to be sure they are on the right track!
- Listening is a very big part of communication.
- How can technology foster humanity?
- You can buy into these principles, but how do you sustain this notion within an organization?
- Say thank you, and show gratitude.
- “Employees don’t owe you engagement.”
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